Privacy Policy

Last Updated: 17 October 2025

1. Introduction

Blue Bird Group (Pty) Ltd (“Blue Bird”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, complete any of our online forms, or communicate with us electronically.

By using this website or submitting any personal information, you consent to the collection and processing of your information as described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us through our website forms, including:

  • Subscribe Form: First name, last name, and email address.
  • Contact Form: First name, last name, email address, contact number, service type, and message.
  • Request a Quote Form: First name, last name, email address, contact number, company name, service type, frequency, number of passengers or staff, preferred start date, and any additional notes.

We may also automatically collect limited technical data when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website

This technical data is collected via cookies and Google Analytics to help us analyse site performance and improve our services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to enquiries and provide accurate quotes.
  • To process subscriptions and send updates or newsletters (where you have opted in).
  • To improve our website functionality and user experience.
  • To comply with applicable legal and regulatory obligations.

We will never sell or rent your personal information to third parties for marketing purposes.

4. Consent

By completing any of the forms on our website, you:

  • Voluntarily provide your personal information to Blue Bird Group (Pty) Ltd;
  • Confirm that the information you provide is accurate and up to date; and
  • Acknowledge and agree to the processing of your personal information in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us using the details below.

5. Use of Cookies

Our website uses cookies to enhance functionality and improve your browsing experience. Cookies are small files stored on your device that help us analyse website performance and user behaviour.

We use:

  • Essential Cookies: Required for the proper operation of the website and its forms.
  • Analytics Cookies: Used via Google Analytics to understand how visitors interact with our site.

You can control or delete cookies through your browser settings. However, disabling cookies may limit certain functionalities on the website.

For more information about how Google collects and processes data, please visit:
https://policies.google.com/technologies/partner-sites

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Once no longer required, data will be securely deleted or anonymised.

7. Information Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, please note that no method of online transmission is entirely secure.

8. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you;
  • Request correction or deletion of your personal information where appropriate;
  • Object to the processing of your personal data in certain circumstances;
  • Withdraw your consent to data processing at any time.

Requests should be submitted in writing to the contact details below.

9. Disclosure to Third Parties

We may share your information with:

  • Service providers who assist us with website hosting, analytics, or communication (under strict confidentiality agreements);
  • Regulatory authorities or legal entities where required by law or court order.

All third-party service providers are required to handle your personal information lawfully and securely.

10. Links to Other Websites

Our website may include links to third-party websites (such as social media platforms). We are not responsible for the content, privacy practices, or security of these external websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with the updated date. Your continued use of the website after changes are posted will signify your acceptance of the updated terms.

12. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or to exercise your POPIA rights, please contact:

Blue Bird Group (Pty) Ltd
20 Boston Circle, Airport Industria
Cape Town, South Africa, 7490
Email: info@bluebirdgroup.co.za
Website: https://www.bluebirdgroup.co.za